Just because AI can do it doesn’t mean it should.
Meet Michelle. She’s a VP of HR trying to keep pace with a CEO who moves fast. One week it’s AI, the next it’s retention, then recruiting. Everyone expects Michelle to solve problems, protect the culture, and pick up the pieces when something breaks. She wants to stop reacting to the latest priority and start helping shape what comes next.
In this episode, Jay sits down with Naomi Titleman, former CHRO of American Express Canada, ex-Deloitte consultant, and trusted advisor to HR leaders. Together, they explore how to use AI without surrendering critical thinking, why leaders need to solve the problem before choosing the technology, and how to lead people through rapid change.
Notable Quotes
“We need to dial into our critical thinking at every juncture.” — Naomi Titleman
“Is this an AI moment or is this a my brain moment?” — Naomi Titleman
“If I am, I’m going to start with my brain first.” — Naomi Titleman
About Our Guest
Naomi Titleman is a former CHRO of American Express Canada, ex-Deloitte consultant, and trusted advisor to HR leaders navigating the future of work. Through future foHRward, Naomi helps organizations and HR leaders navigate transformation, strengthen their people strategies, and prepare for the changing workplace. Her work explores the intersection of AI, leadership, culture, and the human skills organizations need to thrive through change.
Resources & Links
Naomi Titleman
future foHRward Website – https://www.futurefohrward.com/who-we-are
LinkedIn – https://www.linkedin.com/in/naomititlemancolla/
future foHRward LinkedIn – https://www.linkedin.com/company/future-fohrward/
Facebook – https://www.facebook.com/futurefoHRward/
Instagram – https://www.instagram.com/futurefohrward/
YouTube – https://www.youtube.com/@foHRsightpodcast
Jay Abbasi
Website – https://jayabbasi.me/
LinkedIn – https://www.linkedin.com/in/jayabbasi/
Instagram – https://www.instagram.com/jayabbasi_/
Facebook – https://www.facebook.com/thejayabbasi/
YouTube – https://www.youtube.com/@jayabbasipodcast
Join Us Next Time
On Friday, Jay shares an analogy he’s used for years about the duck and the water and what it can teach us about leading through pressure and change. Drawing from his early mistakes as a new manager and his experience coaching leaders at major organizations, Jay explores how great leaders remain composed on the surface while navigating the challenges underneath. You’ll learn how to guide your team through change, achieve at a high level, and keep your people engaged along the way.
