The best leaders don’t solve every problem. They empower others to solve them.
In this solo episode, Jay explores a common leadership trap: playing the hero. Drawing from his own experience as a leader, he explains why constantly answering questions, solving problems, and swooping in to save the day can unintentionally prevent your people from becoming more resourceful and capable.
Jay shares seven practical strategies for shifting from the hero to the captain, from pausing before jumping in and assuming people’s brilliance to asking better questions, seeking advice, acting on suggestions, and spotlighting others. If you want to empower your people, build greater trust, and stop carrying everything on your shoulders, this episode offers a practical path forward.
Notable Quotes
“The hero is the firefighter, the person who solves every problem, who’s ready to swoop down and save the day.” — Jay Abbasi
“The captain is empowering their people to do the work.” — Jay Abbasi
“Don’t just ask the single surface question, go beyond that.” — Jay Abbasi
“You are a person of influence. Take that responsibility seriously and be sure that you are giving other people the spotlight.” — Jay Abbasi
Resources and Links
Jay Abbasi
Website: https://jayabbasi.me/
LinkedIn: https://www.linkedin.com/in/jayabbasi/
Instagram: https://www.instagram.com/jayabbasi_/
Facebook: https://www.facebook.com/thejayabbasi/
YouTube: https://www.youtube.com/@jayabbasipodcast
Join Us Next Time
On Monday’s episode, you’ll meet Adrina, a senior director at a consulting firm who feels numb, unsupported, and uninspired by a manager whose leadership includes constant criticism and passive-aggressive communication. Jay is joined by Dr. Laura Hambley Lovett, organizational psychologist, keynote speaker, and bestselling author, to explore how to recognize the difference between a difficult season and a toxic environment, and find your way back to work you once loved.