You can’t control negativity, but you can control what happens next.
In this solo episode, Jay breaks down a practical, step-by-step framework for handling complaints, venting, and negativity without getting pulled into it. Whether it’s in the workplace or your personal life, these moments require a balance of empathy and intention.
Drawing from real-world experience and timeless principles, Jay explains the critical difference between reacting and responding, and how a simple pause can shift the entire outcome of a conversation. He walks through seven clear steps to help you acknowledge others without reinforcing negativity, guide conversations toward solutions, and maintain a positive, grounded presence.
Notable Quotes
“To respond is positive. To react is negative.” — Zig Ziglar
“A response is composed, logical, and intentional.” — Jay Abbasi
“You can acknowledge how someone feels without agreeing with their logic.” — Jay Abbasi
Resources and Links
Jay Abbasi
Website: https://jayabbasi.me/
LinkedIn: https://www.linkedin.com/in/jayabbasi/
Instagram: https://www.instagram.com/jayabbasi_/
Facebook: https://www.facebook.com/thejayabbasi/
YouTube: https://www.youtube.com/@jayabbasipodcast
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Join Us Next Time
On Monday’s episode, you’ll meet Tonya, a professional who feels stuck, unfulfilled, and unsure of her next move despite financial stability. Jay is joined by Sarah Centrella, bestselling author and executive coach, to explore how to build clarity, trust your voice, and create a future you’re excited about.